Return Information

ThunderWear Guards Your Essentials So...

From our FAQs - Returning anything from down under would be a blunder but if the boxer briefs truly don't fit, *for subscription order only*, take a picture of the label of your current pair, let us know if you need a size up or down, and we'll be sure to send you the appropriate size of ThunderWear. *Keep in mind, this must be claimed on your first pair.*

In essence - Purchases are considered final because your essentials are quite personal.

For damaged, defective items, or order mistakes done by our shipping dept, we will replace it or provide a full refund. Photo submission is required.

We can modify or cancel the order for you if it has not been shipped. Once it's shipped, we will not be able to modify or cancel the order for you.

Orders can't be returned or exchanged after 30 days.

If you're further inquisitive about what you received, email us at thunderwearasia@gmail.com and share your thoughts.

Please allow 24-48 hours for a representative to review your request.